Support
Need help with Step Heatmap?
If you have questions, need help with purchases, or want to report a bug, you can contact us directly and we will do our best to help.
1. Contact Support
For general support, bug reports, account or purchase questions, feature suggestions, or other app issues, email:
pampuli
mindmaptodo@gmail.com
Please include your device model, Android version, and a short description of the issue so we can help faster.
2. Common Help Topics
- setting Step Heatmap as your live wallpaper
- granting Activity Recognition / step permissions
- restoring Pro purchases or subscriptions
- troubleshooting wallpaper update delays
- reporting crashes, bugs, or visual issues
3. Troubleshooting Tips
Before reaching out, you can try:
- restarting the app after granting permissions
- checking that Activity Recognition permission is enabled
- making sure battery restrictions are not limiting the app
- opening the app once after installation or an update
- using the restore purchase option if premium access is missing
4. Response Time
We aim to respond as soon as possible, but response times may vary depending on request volume and weekends or holidays.